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Welcome to Broste Copenhagen Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at forbedroomsale.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Philosophy

At Broste Copenhagen Shop, we bring Scandinavian simplicity to your home through our carefully curated collection of home furnishings. Our terms reflect the same clarity and functionality that defines our products.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to make purchases through our website. By placing an order, you confirm you meet this requirement.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

2.3 Prohibited Uses

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to extract data from our site
  • Interfere with the proper working of our website

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our Scandinavian-inspired home furnishings including:

  • Bedroom furniture (bed frames, bedside tables, chests of drawers)
  • Decorative items (ceramic vases, candle holders, designer cushions)
  • Glassware (champagne glasses, carafes, cocktail glasses)
  • And other carefully selected home accessories

However, slight variations in color or texture may occur due to monitor settings and the natural materials we use.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly.

3.3 Hygiene Products

Important: For hygiene reasons, we cannot accept returns on Classic Pocket Mattresses. All mattress sales are final.

4. Orders and Payments

4.1 Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends and holidays)
  3. You will receive a shipping confirmation with tracking information

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is taken at the time of order.

4.4 Shipping

We ship worldwide (excluding some remote areas and parts of Asia):

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over £50 via EMS (15-25 business days after dispatch)

You are responsible for any customs duties or import taxes in your country.

5. Returns and Refunds

5.1 Return Policy

We want you to be completely satisfied with your Scandinavian-inspired pieces:

  • 15-day return window from delivery date
  • Items must be in original condition with tags attached and packaging intact
  • Original shipping fees are non-refundable

5.2 Return Process

  1. Contact us within 15 days at [email protected] with your order number
  2. We will provide return instructions and an RMA number
  3. Pack items securely using original packaging
  4. Ship to: Broste Copenhagen Shop Returns, 41 Rosemount Pl, Aberdeen, GB AB2D 2IY

5.3 Refunds

After we receive and inspect your return (typically within 5 business days):

  • Credit card payments: Refund processed in 5-10 business days
  • PayPal payments: Refund processed in 3-5 business days

Refunds are issued to the original payment method in GBP.

5.4 International Returns

Customers outside the UK are responsible for return shipping costs. We recommend using a tracked service.

6. Intellectual Property

All content on our website, including text, images, and product designs, is protected by copyright and other intellectual property laws. You may not reproduce any content without our express written permission.

7. Liability

7.1 Our Responsibility

We are responsible for:

  • Providing products as described
  • Processing orders promptly
  • Handling returns according to our policy

7.2 Limitations

We are not liable for:

  • Delays beyond our control (e.g., customs delays, carrier issues)
  • Incorrect addresses provided by customers
  • Normal wear and tear of products
  • Indirect or consequential losses

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. The current version will always be available on our website.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

For any questions about these Terms and Conditions:

Email: [email protected]
Mail: Broste Copenhagen Shop, 41 Rosemount Pl, Aberdeen, GB AB2D 2IY
Hours: Monday-Friday, 9am-5pm GMT

Thank you for choosing Broste Copenhagen Shop. We appreciate your trust in us and strive to make every experience as effortless and elegant as our designs.